Delivery Policy

 

Essential Oils, Carrier Oils and Aromatherapy Supplies

How long will it take to get my order? We work hard to send out all orders within three working days of receipt. Most orders will leave the same or next working day. All orders are individually hand picked, decanted and packed for you. We cannot have any component of your order made up or decanted ahead of time due to the many sizes and product variations. Delivery times vary depending on where you are.

Generally orders take  
QLD:   1 to 2 working days from dispatch
NSW / VIC:   2 to 3 working days from dispatch
SA / TAS: 4 to 5 working days from dispatch
Other States: 5 to 8 working days from dispatch.

Where do we deliver? We deliver right across Australia. 


How do we deliver? We use Australia Post and Couriers Please for all our deliveries.

How much is freight? We work to keep freight costs as low as possible which is why we use both Australia Post and Couriers Please. Regional areas as you would expect are higher both through Australia Post and Couriers Please.

In addition, please be aware that from time to time orders for regional areas may take longer for delivery. 

Once an order has left Ahimsa Oils it can be tracked but please note the freight service provider is in control of delivery and it is out of the hands of Ahimsa Oils as we do not control those entities. Rarely delays do occur due to extreme weather events and Public Holidays, Christmas back log and the like.

We want you to be happy and work hard on our customer service - without you we wouldn't be here! We don't find many problems but when we do hear from you we do our best to resolve any problems on the spot.